Shipping Policy

Shipping and Delivery Policy

Welcome to the Pelle Pelle Store – where your style journey begins! At Pelle Pelle, we strive to offer an unparalleled shopping experience, bringing your fashion dreams to life. Our commitment to customer satisfaction is reflected in our seamless services and top-notch products, setting the stage for a shopping adventure like no other.

Standard Shipping Process and Time:

Enjoy FREE shipping on all orders at Pelle Pelle Store. No additional shipping charges apply in this category. Our efficient processing time for this category is 08-10 business days (Monday to Friday). Once your order is shipped, expect your package to arrive at your doorstep within 4 to 6 business days (Monday to Friday).

 

Express Shipping Process and Time:

Enjoy FREE shipping on all orders at Pelle Pelle Store. No additional shipping charges apply in this category. Our efficient processing time for this category is 04-06 business days (Monday to Friday). Once your order is shipped, expect your package to arrive at your doorstep within 4 to 6 business days (Monday to Friday).

 

Ready To Ship Shipping Process and Time:

Enjoy FREE shipping on all orders at Pelle Pelle Store. No additional shipping charges apply in this category. Our efficient processing time for this category is 01-02 business days (Monday to Friday). Once your order is shipped, expect your package to arrive at your doorstep within 4 to 6 business days (Monday to Friday).

 

Shipping Method:

Orders are typically delivered in 14-18 days (Monday – Friday) through reliable carriers such as UPS, FedEx, and DHL.

  • Handling time: 01 – 02 days (MONDAY – FRIDAY)
  • Transit time: 02 – 04 days (MONDAY – FRIDAY)

Delivery Process and Time:

Your Pelle Pelle Store order will reach you within 14 to 18 working days after the successful clearance of your payment. Orders placed before 11:00PM (GMT-06:00) Central Time will be processed on the same day, while those placed after 11:00PM will be processed the next business day.

Shipping Addresses:

We do not ship to PO Box, APO/FP Addresses to ensure the safe and secure delivery of your products. Please provide a complete residential/shipping address when placing your order.

At Pelle Pelle Store, we prioritize delivering your chosen items promptly and securely, ensuring a seamless shopping experience.

Received Notifications by Pelle Pelle Store:

Upon placing an order, you will receive a confirmation notice and a detailed invoice for your selected item. If you do not receive a confirmation notice, please reach out to us at info@pellepellestore.com to address any technical issues before the shipping process begins.

Shipping Access:

We partner with trusted services, including USPS, DHL, and FedEx. Track your shipment effortlessly with our email notifications, allowing you to stay informed as your product makes its way to you. If you’re unavailable, consider assigning a neighbor to receive your package or leaving an absence note for convenient delivery.

Item Not Received:

If your tracking status shows delivery, but you haven’t received your order, contact the carrier first. For persistent issues, email us at info@pellepellestore.com, and we’ll assist you promptly.

Additional Guidelines:

  • Place your order early for quicker delivery.
  • Standard shipment for predesigned items takes 14-18 business days.
  • Custom-designed items may take 16 days or more, as our designers tailor them to your specifications.
  • Patience is appreciated during the delivery phase, with our service providers working diligently to fulfill each order.
  • Ensure accurate shipping details to receive your orders hassle-free.

Before making any purchases, we recommend reviewing our shipping and delivery policies for an exceptional shopping experience and top-tier service quality. At Pelle Pelle Store, we’re committed to making your style journey extraordinary!

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